Effective Date: November 17, 2025
This Privacy Policy describes how iniye (referred to as “iniye,” “we,” “us,” or “our”), a startup business based in North Malabar, Kerala, India, collects, uses, and protects your Personal Information when you visit, use, or make a purchase from our website at iniye.in (the “Site”) or use our services.
We are committed to respecting your privacy and recognizing your need for appropriate protection and management of the Personal Information you share with us.
1. Information We Collect
We collect information to process your orders, provide customer support, and improve our products and services. The information we collect falls into two categories:
A. Information You Voluntarily Provide (Personal Information)
This information is directly provided by you when you:
- Place an order (purchase sanitary pads, period panties, pantie liners, etc.).
- Create an account.
- Sign up for our newsletter or marketing communications.
- Contact us for customer support.
This may include:
- Identification and Contact Data: Name, shipping address, billing address, email address, and phone number.
- Payment Information: Payment method details (which are processed securely by our third-party payment processors; we do not store full card details).
- Account Credentials: Username and password (hashed/encrypted).
B. Information Collected Automatically (Non-Personal Information)
When you browse our Site, we automatically collect certain information about your device and your activity.
- Device Information: IP address, browser type, operating system, and unique device identifiers.
- Usage/Log Data: Pages or products viewed, time spent on the site, referring website, and clickstream data.
- Tracking Technologies (Cookies): We use cookies, web beacons, and similar technologies to enhance your experience, track shopping cart contents, and remember your preferences. You can adjust your browser settings to refuse cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Fulfillment: To process your purchases, confirm your order, and ship the products to your designated address.
- Communication: To provide you with updates regarding your order status, respond to your inquiries, and send customer service messages.
- Marketing (with your consent): To send you promotional emails, newsletters, and information about new products or offers related to iniye. You can opt out at any time.
- Site Improvement: To monitor, analyze, and improve the performance, features, and functionality of our Site and offerings.
- Security and Fraud Prevention: To protect the security of our Site, prevent fraudulent transactions, and enforce our terms and conditions.
3. Sharing Your Personal Information
We do not sell, rent, or trade your Personal Information. We share your data only when necessary to run our business and services:
- Service Providers: We share necessary information with third parties who perform functions on our behalf, such as:
- Payment Processors: To securely handle payment transactions.
- Shipping/Delivery Partners: To deliver your order (Name, Address, Phone Number).
- IT and Analytics Providers: To host our website and analyze usage data.
- Legal Compliance: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Security
We implement reasonable security measures, including physical, electronic, and managerial procedures, to protect the Personal Information you provide to us against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have the following rights regarding your Personal Information:
- Opt-Out of Marketing: You may choose to stop receiving our marketing emails by clicking the “unsubscribe” link included in every email or by contacting us directly.
- Access and Correction: You have the right to request access to and correction of the Personal Information we hold about you. You can usually do this by logging into your account or by contacting us.
- Cookie Control: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
6. Children’s Privacy
Our Site is not intended for use by individuals under the age of <8. We do not knowingly collect Personal Information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated “Effective Date.”
8. Contact Us (Data Controller)
If you have questions or comments about this policy, or if you wish to exercise your rights, please contact the iniye team:
- Business Name: iniye
- Address: Iniye, Old Bus Stand Kanhangad, Kasaragod, 671315
- Email: help.iniye@gmail.com
- Phone: +91 82898 38692